Refunds & Cancellation Policy

Effective date: November 12, 2026

This page summarizes the refund, cancellation, and renewal terms of S8 Atlas LLC's paid programs. Each paid program is provided only under a signed written agreement. If anything here differs from your signed agreement, your agreement controls. Nothing here limits any right you have that cannot be waived under applicable law.

Free tools

Browsing listings, Deal Analysis, and Education are free. There is nothing to cancel. You can stop using them or ask us to close your account at any time by emailing support@s8atlas.com.

No automatic renewal

Paid programs are a one-time fee for a 12-month term. They do not renew automatically, and we do not charge recurring fees. Services after the term require a new signed written extension that states its length, scope, and price.

Turnkey Section 8 Consulting, Education, and Support Program

• Fee: a one-time Engagement Fee in the amount stated in Schedule A of your agreement, due at signing.
• How the fee is earned: The Engagement Fee covers the services described in your agreement. It is earned as S8 Atlas delivers those services, and it is never reduced or increased based on whether any home closes, subject to the refund policy below.
• Support Period: Hands-on handholding continues until the earlier of reaching the number of home purchases stated in Schedule A or 12 months after the effective date. The milestone only measures how long handholding lasts. It is not a condition of payment, earning, or refund. After the Support Period, you keep access to live coaching calls, education, the toolkit, Omnivo software, and our network for the access term stated in Schedule A.

Refund policy (all paid programs)

You are entitled to a refund only if all of the following happen:

1. S8 Atlas materially fails to deliver a service or access expressly promised in your agreement;

2. You email a written complaint describing that failure to support@s8atlas.com and joseph@s8atlas.com, and it is received within 35 calendar days after the effective date of your agreement;

3. The failure is not fixed within 10 business days after we receive your complaint; and

4. You then email a separate refund request to the same two addresses, received within 45 calendar days after the effective date of your agreement.

A complaint alone is not a refund request. We will review the records in good faith and pay any qualifying refund within 30 calendar days after a timely request, to the original payment method unless we agree otherwise. Except as stated above, agreed in writing, or required by law, program fees are nonrefundable, including if you cancel voluntarily or don't use the program. These deadlines apply only to this contractual procedure. They do not shorten any period the law gives you to bring a claim, waive any refund or cancellation right you have by law, or excuse fraud, deception, or failure to deliver promised services.

Cancellation

You may end your program as provided in your agreement by written notice to support@s8atlas.com and joseph@s8atlas.com. When a program ends, any fees then properly due remain payable, and any refund owed under this policy or the law will be paid when due. We will return your available records within 10 business days.

Billing questions and disputes

If you have a billing problem, contact us first at support@s8atlas.com so we can fix it. Your agreement asks you to use this refund procedure and its informal dispute process before disputing a charge with your card issuer or bank. This does not limit any right you have under law.

Contact

S8 Atlas LLC, 7901 4th St N #34938, St. Petersburg, FL 33702 · support@s8atlas.com · joseph@s8atlas.com